Related Articles
Voicemail, Auto Attendants and IVR
We get a lot of support tickets from customers that are confused over the difference between "Voicemail" and "Auto Attendants" and thus tend to use the terms interchangeably. "IVR" also gets thrown around a lot as well, just to add further confusion ...
Setting Up Voicemail
Press the envelope icon on the phone when you’re not on a call. If you can not find an Envelope button, dial 5001. It will prompt you for a Voicemail PIN. Please enter the PIN and press the # key afterwards. It should direct you to record your name ...
Setting Up Voicemail for Webphone Users
First step would be logging into the web phone with an internet browser. We recommend using Google Chrome for the best experience as it is the only browser we support. The link for Webphone is https://dash.mynexline.com/webphone Once you access the ...
Vibe Portal Demo/Tutorial
Timestamps: 00:06 Introduction 00:48 Webphone 03:03 WebMeetings 03:50 Home 04:34 Call Center 05:18 ViiBoards 06:07 Call Center Reports 08:11 Call Queues 09:55 Users 11:28 Conferences 12:03 Auto Attendants 13:07 Time Frames 13:45 Music On Hold 14:03 ...
Quick Reference User Guide
Intercom: Dial 08+ext. (Example: To intercom extension 100, dial 08100) Voicemail: To check voicemail on your own phone, press the Messages button on your phone or dial 5001 To check voicemail for any extension from any phone, dial 5000 and enter the ...